Terms of Service

These Terms govern your use of opencourt.ph (“OpenCourt”, “the platform”). By creating an account or using the site, you agree to them. If you don’t agree, don’t use the platform.

We record the date and version of the Terms you accepted on your account. When we publish a material change, you’ll be asked to review and accept the new version before continuing; the version number is shown at the top of this page.

• You must provide accurate information and keep your account credentials confidential.
• You’re responsible for activity under your account.
• A person may hold both a Player and a Partner role; each role has its own responsibilities under these Terms.
• We may suspend or terminate accounts that violate these Terms or abuse the platform.

• Court availability, price, and any court-specific rules are shown before you confirm and pay.
• A booking is confirmed once payment succeeds and cannot be cancelled by the player. A slot you can no longer use is passed on through Pasalo. See Refund Policy.
• OpenCourt facilitates the booking and payment; the court itself is operated by the listed court and its partner, who is responsible for the facility, equipment, and conditions on site.
• Some courts also rent rooms by the night (stays). A stay is confirmed once payment succeeds and cannot be cancelled by the guest or passed on as Pasalo. The room, its upkeep and your stay there are the court's and its partner's, who are responsible for them as for the courts. See Refund Policy.

• Anyone hosting an Open Play or Tournament is responsible for running it fairly and honoring the rules they publish (format, capacity, fees).
• Joining a game or event is a commitment to show up; repeated no-shows may limit your ability to join future games.
• Posts, comments, and profile content must be your own or something you have the right to share, and must not be abusive, harassing, or unlawful.
• After an open play or a GameQ session ends, the signed-in players who played can rate it for 7 days: the session, for its host, and the players they shared a court with. You can change or remove your rating until the 7 days end.
• A rating of a session is public with your name. A rating of a player is public without your name, and only OpenCourt admins can see who gave it. A player’s score shows on their profile once they have 5 ratings, and a host’s once they have 3.
• The host can post one public reply under each rating of their session. OpenCourt admins review every 1 or 2 star rating and any rating that is reported, and may remove a rating that breaks these Terms. A removed rating no longer counts toward any score.
• If you played as a guest and sign in later, you can ask to be matched to the name you played under. A name that matches your account’s exactly is matched at once; any other waits for the host to confirm.

Pasalo is the only way a confirmed booking or a paid open-play seat leaves your hands. Two paths:

• A free hand-off to a player you name. The slot moves when they accept.
• A sale at the court or host price you paid, with any add-ons that go with it, no more and no less. The fees you paid are not returned. The buyer pays OpenCourt through checkout, the slot moves the moment the payment goes through, and OpenCourt pays you in credits or into your earnings account, as you chose when listing.
• Money never passes between players. OpenCourt is not responsible for any payment made outside the platform for a Pasalo.

The full rules are in the Pasalo Terms.

• Prices are shown in Philippine pesos. At checkout, OpenCourt’s service fee (a percentage of the price) and the payment processing fee for the method you choose are each shown as their own line before you pay, with no hidden charges. The service fee and the processing fee are not refundable, whoever cancels (see the Refund Policy).
• Card and e-wallet payments are processed by our payment partner; OpenCourt never stores your full card or account number.
• Refunds are issued only when a partner or OpenCourt cancels a confirmed booking. You get the price back, to the original payment method or as OpenCourt credits. The service fee and the processing fee are not refunded (see the Refund Policy).

• Partners are responsible for the accuracy of their listing: availability, pricing, photos, and amenities.
• Partners may cancel a confirmed booking only for closure, weather or maintenance. The player gets the price back and the same amount comes off the partner's earnings.
• Partners must honor confirmed bookings; repeated failure to do so may result in listing suspension.
• Partners accept this section, the fee schedule and the Data Processing terms during onboarding; we record when. Earnings account details you give us are used only to send you your earnings.
• Partners hold coaching and their own open play hours on their own calendar free of charge. Blocks are free up to a monthly number of court-hours, ten unless OpenCourt agrees a different number with the partner. Past that, a partner pays for a block the same way a player books: the listed price plus the service fee and a processing fee. The listed price goes to the partner’s earnings and is sent to them on their earnings schedule. It stays there if the partner later releases the time. The service fee and the processing fee are not refunded. Free time is for the partner’s own use: a customer’s booking is reserved as a walk-in, never held as free time.
• Partners are independent businesses. OpenCourt is a booking marketplace, not the operator of any court, and is not a party to the contract between a player and a partner.

You agree not to:

• Use the platform for anything unlawful, fraudulent, or to scam another user (including selling a Pasalo outside the platform or above the price paid).
• Interfere with, scrape at scale, or attempt to disrupt the platform’s normal operation.
• Impersonate another person or misrepresent your affiliation with a partner or organizer.
• Upload content that infringes someone else’s rights or violates the law.
• Give a rating that is false, made in revenge, traded for something, or about a game you didn’t play, or use a rating or a reply to harass someone. Claim a roster name that isn’t yours.

OpenCourt connects players with courts, games, and each other; it does not itself own or operate the courts listed. The platform is provided “as is”. To the extent permitted by Philippine law, OpenCourt is not liable for the conduct of other users, the condition of a court, or losses arising from a payment made outside the platform.

You may close your account at any time. We may suspend or terminate access for violation of these Terms, fraud, or abuse of other users. Sections that by their nature should survive (payment records, dispute resolution, liability) continue to apply after termination.

These Terms are governed by the laws of the Republic of the Philippines. Disputes are subject to the exclusive jurisdiction of the proper courts of the Philippines.

We may update these Terms as the platform evolves. We’ll update the date at the top and, for material changes, announce them on the site.

Questions about these Terms: help@opencourt.ph.