Privacy Policy

OpenCourt (“OpenCourt”, “we”, “us”) operates opencourt.ph, a court booking and social sports platform for the Philippines. This policy explains what personal data we collect, why, and the rights you have over it under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

We collect personal data directly from you, and automatically as you use the site.

• Account data: name, email address, handle, password (stored hashed by our authentication provider), profile photo, and role (player and/or partner).
• Booking and activity data: courts booked, open plays and tournaments joined or hosted, community posts, Pasalo listings, hand-offs and purchases, and the payout account you give us for a Pasalo sale.
• Payment data: amounts paid, payment status, and a payment reference. Card, GCash, and Maya account details are entered directly with our payment processor and never touch OpenCourt’s own servers or database. See Data Security.
• Contact and support data: anything you submit through the contact form, including your message and, if provided, the court it relates to.
• Reports: when you report a post, comment or profile: the reason you pick, your note, and that it came from you. Reports are seen only by OpenCourt admins, never by the person reported.
• Technical data: IP address, device and browser type, and pages visited, collected automatically for security, fraud prevention, and to keep the site working.

• To create and secure your account, and to authenticate you on sign-in.
• To operate bookings, Open Plays, Tournaments, Community, and Pasalo, including showing your name and handle to other players where the feature is inherently social (e.g. a roster, a post, a public profile).
• To process payments and refunds, and to send booking and payment confirmations.
• To respond to support requests sent through the contact form.
• To detect abuse, enforce our Terms of Service, and keep the platform safe.
• To meet legal, tax, and accounting obligations.

We do not sell personal data. We share it only with the service providers that run the platform on our behalf (see Data Processing for the full list: authentication and database, payments, and transactional email), with other users where a feature is public or social by design (public profiles, rosters, community posts), and where required by law or to protect the rights, property, or safety of OpenCourt or our users.

A Pasalo sale is paid through the same processor as a booking. The payout account a seller gives us for a cash payout is stored on their account and used only to send them what they are owed.

We keep account and booking data for as long as your account is active, and afterwards only as long as needed for the purposes above, typically to satisfy tax, accounting, or dispute-resolution obligations. You can request deletion at any time; see Section 7.

Our infrastructure runs on providers that may process data outside the Philippines (see Data Processing). Where that happens, we rely on our providers’ own security and data-protection commitments.

Under the Data Privacy Act, you can:

• Ask what personal data we hold about you and how it’s used.
• Correct inaccurate or outdated data. Most of this you can edit directly in Account settings.
• Object to, or ask us to stop, certain processing.
• Ask us to delete your account and associated personal data, subject to records we must legally keep.
• Withdraw consent, where processing is based on consent.

To exercise any of these, email help@opencourt.ph. We reply within a day. You may also file a complaint with the National Privacy Commission.

We use strictly-necessary cookies only: the sign-in session, and your preferences (theme, city, list view and filters, the court your partner console shows, whether you keep the sidebar collapsed, and where you left the partner calendar). A partner may put a screen at the court showing the day’s bookings by first name and last initial only; it never shows your email, handle or contact details. Your browser may also keep a few things locally for you (an unsent draft, the last chat you had open, your last few searches in the account, partner and admin search boxes); none of that reaches our servers. None of these identify you to a third party. We don’t use advertising or tracking cookies. We do measure how the app is used (which pages are opened, where a booking is abandoned, errors), without cookies: nothing is stored in your browser, a visit is not linked to earlier visits, session replays mask everything you type, and we honour your browser’s Do Not Track setting. When you are signed in, that usage is tied to your account so we can help with a problem you report. There is nothing to opt into or out of beyond Do Not Track. The notice you see on first visit is informational, and dismissing it is stored in your browser, not on our servers.

OpenCourt is not directed at children under 13, and we don’t knowingly collect data from them.

We’ll update this page when our practices change and update the date at the top. Material changes will also be announced on the site.

Our Data Protection Officer handles requests and complaints under the Data Privacy Act of 2012 (RA 10173): privacy@opencourt.ph. Include the email on your account so we can verify it’s you; we respond within 15 days as the Act requires, usually much sooner. General questions still go to help@opencourt.ph.

When you create an account, or accept an updated version of these terms, we store the time and the version you accepted on your account. That record is how we show, if asked, that consent was given, and it is what prompts you to review changes when we publish a new version.