Help Center · For partners
Renting rooms by the night
For partners: rent rooms by the night, with or without courts. Set prices and rooms, mark nights, sell to walk-ins, move a stay, link Airbnb and refund a stay.
1. Open Stays
- Stays is its own group in your side menu on every place that rents rooms: Stays (your places), Calendar, Bookings and Calendar sync.
- To start a place that rents rooms, tap Add a stay on your Dashboard, or pick Rooms by the night when you sign up. Courts and rooms together? Pick Both.
- Guests find your places on the Stays page and on a Stays tab on your page, pick their nights and pay online, like a court booking.
- You keep the whole price for every night. It goes into your earnings with your court bookings and is sent with them. The guest pays a service fee on top, its own line at checkout.
Your rooms, their prices and how many. 2. Add a room
- Tap Add a place. Its form opens right there on Places; Edit opens a place's form under it, and the arrow closes it again. Name it, say if it's a room, a villa (one of several on your grounds) or the entire place, and the number of units: how many identical ones you rent.
- Set how many adults and children it takes, and its beds. A villa or an entire place lists each bedroom with its beds and what's in it, like its own bathroom or a closet. Then the price a night: one for weeknights, Sunday to Thursday, and one for weekends, Friday and Saturday. Leave Weekends empty to charge the same every night.
- Set the check-in and check-out times, the fewest nights, what guests can use (Wi-Fi, a kitchen, laundry, a pool, or your own words) and photos. The first photo shows first.
- Turn On the Stays tab off to stop new bookings. Stays already booked keep their room.
Everything about a place, opened under its card. 3. Mark nights, sell to walk-ins and move a stay
- Calendar shows a week at a time: every unit, every night, with the guest's name on each night they stay. On a phone it reads day by day.
- Tap open nights to pick them, like court hours. Then Mark as Internal for your own use, family or friends, or Block for repairs or cleaning, with a reason and a note if you like. It's free. Tap a marked night to open it again.
- A guest at the desk? Pick their nights and tap Walk-in guest. A family taking more than one unit? Pick the same nights in each, of any kind. It opens with the units and nights filled in, each with its own guests and beds, and they scan one QR Ph code on your screen. See Walk-ins and QR Ph payments.
- To move a stay, tap one of its nights, or Move on Bookings. Pick the nights to move, the unit and the new night. Costing the same or less, it moves at once and nothing goes back. Costing more, send a pay link, show a QR at the desk, or move it free of charge. The new nights are held until it's paid.
Every unit's nights for the week. 4. Link Airbnb or Booking.com
- Listed on another site too? On Calendar sync, paste each room's calendar link from that site. OpenCourt reads it every hour, so a night booked there can't be booked here.
- Copy the room's own link and paste it into that site, so a night booked here is blocked there.
- If a night is booked on both, you're told once. The guest who booked on OpenCourt keeps the room.
Link each room both ways. 5. Refund a stay
- Guests can't cancel a paid stay. If you can't host them, open Bookings, find the stay, tap its options button, then Refund. It opens under the stay.
- Pick who is cancelling and where the refund goes: the guest's payment method or OpenCourt credits. The guest gets the price for every night back, a paid move's difference too, and it comes off your earnings. Confirm with your password, or a code we email you.
- The nights are open again at once.
Refund a stay with your password.