Help Center · For partners
Blocks and coaching
For partners: hold court time as a block, coaching or open play, see what is available, release it, host sessions at your court, and pause online bookings.
1. Select the hours
- On your calendar, tap the available hours you want to hold.
- Tap Mark as and pick what they're for: Block, Coaching, Open play or Unli play.
- Block is for maintenance, events or private use. Players see it as Internal.
Select the hours, then Mark as. 2. Label it
- Coaching and open play hours show on the public grid by name. Add a label if you like, such as the coach or the clinic.
- For a customer who wants the court, use Reserve walk-in instead.
Give it a label players will see. 3. What it costs
- Coaching and open play hours are free. Tap Mark as coaching or Mark as open play and they are held at once.
- Blocks are free for 50 court-hours a month, unless OpenCourt set a different number for you. One court for one hour counts as one. The Block sheet shows how many you have left.
- Past that, a block goes through checkout like any booking: your listed price plus the service fee and the processing fee. The price comes back to you in your next send. The fees are not returned.
Blocks are free up to your hours for the month. 4. Pay for a block past your free hours
- The hours are held for 15 minutes while you pay.
- Tap Next: payment. Scan the QR Ph code with your GCash, Maya or bank app, or tap Pay another way for GCash, Maya or a credit card.
- Tap Pay later to come back to it. Until you pay, the hours show as awaiting payment. Tap them, then Show payment.
Scan the QR Ph code with your phone, or pay later. 5. Release a hold
- Tap the held hours, then Release slot.
- A free block gives its hours back to your month.
- For a paid block, the sheet shows what you keep: the court price stays in your earnings and goes out in your next send. The fees are not returned.
- Open play hours belong to their session. Cancel the session from Court events instead.
Releasing opens the hours to players. 6. Host at your court
- Court events lists your court's sessions and tournaments, with players and what was collected.
- Tap Host an open play or Organize a tournament. The court hours of an open play at your own court are free.
- At your own court you can repeat an open play weekly for up to 12 weeks.
- Unli play: pick the same hours on one or more courts, then Mark as, Unli play. Set one price per person for the whole window and how many people can book it across those courts. Repeat it daily or weekly to a date, or with no end date, and every day stays open as far ahead as players can book your court.
- Unli play is a court booking, not an open play: it never shows on Open Plays, and players find their spots in My bookings.
- Players book a spot from your court's calendar and see who joined. Tap its band on your calendar, or open Unli play in the court menu, to see who booked and paid, add walk-ins with Add walk-in, refund a spot or start GameQ. Walk-ins pay by QR Ph on your screen, or take a free spot. Both count toward the cap.
- To change or end a repeat, or cancel days in between, open Unli play in the court menu. Every spot paid on OpenCourt gets its price back, and everyone who booked is told. Bring back this day puts a cancelled day back while its courts are free.
- More in Joining open play.
Host an open play or a tournament at your court. 7. Pause online bookings
- Need a court off the online calendar for a while? Open Court settings, then the Courts & pricing tab.
- Tap Pause online bookings on that court's row. Pick when the pause starts and, if you know it, when it ends. Each has a time box: leave it on Start of day or End of day for whole days, or pick an hour to pause part of a day.
- Players see its unbooked hours as Not available. Bookings already made stay, and you can still book walk-ins and blocks on your calendar.
- A pause set for later shows Pause set on the court's row and keeps the court open until it starts. Change moves it, and Cancel the pause drops it.
- While it is paused, Reopen now opens it again at once. With an end, it opens on its own then.
Pause a court's online bookings from a start, with an end if you like.