Help Center

Booking a court

How to book a court on OpenCourt: find a court, pick your hours, add a rental, pay with credits or online, and what to do when you can't make it.

  1. 1. Find a court

    • Go to Courts. Pick a day, and a city, sport or hours if you like, to see which courts are available.
    • Or search by court name, city or amenity.
    • Each court shows its price per hour. Open a court and go to its Book a Court tab.
    Pick a day and the hours you want to see which courts are available.
  2. 2. Pick your hours

    • Pick a date. Each court sets how far ahead you can book, from 1 to 6 months.
    • Some courts have VIP and regular courts. Pick the kind you want first.
    • Tap the open hours on the grid. Tap +1 hr to add the next hour on the same court. You can pick hours on more than one court.
    • The price you see is the court's own price. At checkout you also pay the service fee (3.5% of the court price) and the processing fee for how you pay.
    • Tap Book now. If you aren't signed in yet, sign in and your hours are still picked.
    Tap the open hours you want, then Book now.
  3. 3. Add a rental (optional)

    • If the court rents paddles, sells balls or charges for extra players, you can add them next.
    • One payment covers the court and the add-ons.
    • More in Rentals and add-ons.
    Add a rental or extra players, or skip.
  4. 4. Pay

    • Your hours are held for 5 minutes while you check out. Nobody else can take them.
    • Before the payment step, tap I agree to accept the court rules and the terms. Bookings can't be cancelled, and the processing fee isn't refundable.
    • Your OpenCourt credits are used first. If they cover everything, you're booked with nothing more to pay.
    • Pay the rest by scanning the QR Ph code, or tap Pay another way for GCash, Maya or a credit card. The service fee and the processing fee each show as their own line.
    • Every line explained in Paying and receipts.
    Scan the QR Ph code, or pay another way.
  5. 5. You're booked

    • You get a bell alert and an email that says your court is booked.
    • Show the email, or the booking in My bookings, at the court's desk.
    • Every booking has a receipt. Find it in My bookings.
    • From My bookings you can also buy add-ons for the booking, or turn it into an open play for others to join.
    Your booking, its receipt and what you can do with it.
  6. 6. Can't make it?

    • Bookings can't be cancelled. Pass it on as Pasalo instead.
    • Tap Pasalo on the booking in My bookings. It's listed at the court price, with any add-ons you haven't picked up. When another player buys it, you get that price back as OpenCourt credits or as cash to your GCash, Maya or bank. The fees you paid stay paid.
    • If the court or OpenCourt cancels your booking, you get the court price back, to the method you paid with or as OpenCourt credits. The service fee and processing fee aren't refunded.
    • The details are in our Refund Policy.
    Can't make it? Pass it on as Pasalo.
  7. 7. Staying the night?

    • Some courts rent rooms, villas or a whole place by the night. Their page has a Stays tab.
    • Pick check in, check out, how many are coming and how many rooms. A struck date has no place left. Each place shows its price for the whole stay and how many are left for those nights.
    • Tap Book and pay like a court booking. Booking two rooms pays for both at once. The service fee is its own line at checkout. Your stay shows in My bookings under Stays.
    • Stays are non-refundable: a paid stay can't be cancelled. Message the place if you can't make it. If the place cancels, you get the price back as OpenCourt credits.
    Staying the night? Book on the Stays tab.

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