Analytics, activity and refund requests

For partners: how your courts are doing in Analytics, every change in Activity, and refund requests from OpenCourt to confirm or decline.

1. Analytics
- Analytics shows court sales, bookings, occupancy, the average per hour, open play fill, Unli play and add-ons, each against the period before.
- Sales count by the day played, earnings by the day paid. Revenue, Occupancy, Players and Add-ons tabs go deeper. Download or print any range.
Analytics: sales, bookings and occupancy.
2. Activity
- Activity lists every change at your courts as it happens: bookings, vouchers, prices, settings, and who made each.
- Filter by Money or By OpenCourt, by kind or action, or search what happened.
Activity logs every change and who made it.
3. A refund request
- When a booking must be refunded, like a court that couldn't be played, OpenCourt asks you under Refunds. It also shows on your dashboard's Needs you.
- Each request says why, how the player paid, the refund to the player and what comes off your earnings. Decline it with a reason, or Confirm refund. After 72 hours OpenCourt may process it.
A refund OpenCourt asks you to confirm.
4. Confirm it
- The player gets the court price back, and the hours open up again. The service fee and processing are never refunded, whoever cancels.
- Enter your password to confirm. It can't be undone. Done lists the refunds you closed.
Confirm with your password.

1. Analytics